Now the web chat widget shows follow up questions under the recent answer. It generates a maximum of 3 follow up questions based on the recent relevent questions asked, the conversations itself, and the latest messages.

If the support tickets module is enabled, it also shows I want to create a support ticket follow up question so that the users can intuitevely create support tickets on demand.

This feature is available only for paid customers currently.

You can now connect your Confluence Pages to CrawlChat as source instantly. The process to set it up is very simple as explained below

• Make an API Key from Confluence dashboard
• Go to New Group page
• Select Confluence type
• Enter your Email, Host URL, and API Key you generated
• Create it
• Select pages to exclude (if any)
• Fetch the pages
• You can also setup Auto Update frequence to keep it in sync with the source pages

Now you can embed the Ask AI chatbot as a side panel on your Docusaurus website instead of the regular popup. This makes the document browsing experiance a lot better because of the following reasons.

1. Non blocking experiance. Users can browse the docs and also ask AI on the side
2. Client side source link navigation. No full page reload and gives smooth experiance
3. Shortcut to open and close the side panel

Read about setting it up here.

Now Discord bot supports images as attachments. Users can just add screenshots or images in the message and ask questions. The bot can read the images and use the knowledge base to answer the queries.

You need to enable this option from Discord settings page and it is currently available only on Pro plan. You also need to make sure that you select the AI model that supports images as inputs for it to work.

Added two new AI models from OpenAI's GPT 5 family.

• GPT 5-nano: Uses 1 credit, fast yet smart
• GPT 5: Uses 2 credits, takes time yet best in class