Give your GTM teams full context about your product
GTM teams need comprehensive product knowledge to position effectively, communicate clearly, and drive growth. CrawlChat enables your GTM teams to ask any question about your product, helping them plan better strategies.
Create a unified knowledge base for your product
Companies often have documentation scattered across multiple teams. It's challenging for GTM teams like marketing, sales, and support to stay current with product information. CrawlChat creates a unified knowledge base, enabling any team to ask questions and get instant answers referencing documentation from all teams.
- Centralized knowledge base
- Links to your docs
Create a private answering assistant
CrawlChat enables you to create a fully private chat assistant. Connect documentation from private content systems and integrate the assistant exclusively on private channels like Slack, Discord, or private links. Documentation is securely stored on CrawlChat's servers and shared with LLMs only when answering questions. Configure automatic synchronization to keep the assistant always up to date.
- Private assistant
- Auto sync
- Discord & Slack bots
Advanced LLMs for research and accurate answers
Documentation collected from different teams can be complex and requires thorough research before answering. CrawlChat uses advanced LLMs from OpenAI, Anthropic, Google, and Gemini to research and answer questions. It follows best practices in the RAG process to ensure LLMs accurately reference source documents.
- Best LLMs
- Customise
- Best RAG process
Connect your internal docs
CrawlChat respects the privacy of your internal documentation and provides connectors to add docs directly to the knowledge base. Use these connectors to import your internal documentation securely.
Embed the chat assistant to your community
Deliver your documentation to your teams where they already work, reducing friction in accessing answers. Embed the chat assistant on these platforms to reach your internal teams effectively.