CrawlChat is a documentation assistant for software products and SaaS teams. Turn your tech documentation and knowledge base into one AI agent that delivers accurate, citation-backed, source-linked answers on web, Discord, Slack, and multiple channels.








MCP, llms.txt and remotion.ai are now live! Thanks to CrawlChat for getting us up to speed with AI integrations.
Can wholeheartedly recommend this. The number of support calls to 270 Degrees significantly dropped after we implemented CrawlChat.
We can definitely recommend using CrawlChat, it's easy to set up, really affordable, and has great support. Thank you for making this!
CrawlChat genuinely surprised us. The answers feel natural, contextual, and helpful, and the UX is a clear step up from other tools we evaluated. It’s quickly become valuable for our docs, support, and DevEx teams.
We moved from KapaAI to @crawlchat and we wouldn't go back. Took us pbbly hours to migrate - we get the same functionality for 10% of the cost. Plus, every time we needed help, the team at CrawlChat has been incredibly helpful and moved faster than expected. If you're in the market for a RAG chatbot for your documentation... you should definitely give CrawlChat a try.
CrawlChat features a streamlined workflow. Transform your documentation into an AI-ready knowledge base for your community in three simple steps.
Add your existing documents or web pages to create your AI documentation knowledge base. Import documentation from multiple private and public sources in minutes.
Embed your documentation assistant on your website, Discord server, or Slack workspace. Customize the bot's UI and behaviour of the bot
Monitor all messages and conversations. Track performance, detect hallucination in AI answers, and improve answer quality with scores, data gaps, and more.
CrawlChat turns live docs, PDFs, and wikis into an AI-powered knowledge base in minutes. Unify tech and developer content, including API references, in one place so your AI can answer from a single searchable portal, public or internal.
Paste a URL and CrawlChat crawls technical documentation and developer documentation pages into your knowledge base, tuned for documentation search and answers from your answering agent.
Combine documentation portals, FAQs, specifications, help articles, video tutorials, and PDFs in one AI-powered knowledge base—without leaving CrawlChat.
Keep sources fresh with auto sync for websites, Notion, Confluence, Linear issues, and more so technical documentation and internal knowledge base content stay current.

Run the same answering agent everywhere customers look for answers, an AI chatbot for your website, Slack, Discord, GitHub, MCP, and API, one documentation AI stack for self-service support.
Ship documentation AI on your site, Discord, Slack workspace, GitHub repositories, MCP server, API, and more from a single CrawlChat workspace.
Tune prompts so your answering agent matches tone, policies, and escalation rules. Match brand colours on the web widget for a documentation portal experience.
Choose leading models by provider and set defaults globally or per channel so your documentation AI stays fast, accurate, and cost-aware.

Answering questions is only half the job. CrawlChat analytics shows how teams use documentation search and where technical documentation falls short so that product, docs, and customer support automation efforts stay aligned.
See volume trends, categories, sentiment, sources cited, and audience signals in one dashboard built for documentation portal and internal knowledge base owners.
Inspect every query with similarity to your knowledge base, categories, sentiment, sources used, and geo context—ideal for prioritising updates to developer documentation and API documentation.
CrawlChat surfaces questions closely related to your content but missing clear coverage—data gaps you can turn into roadmap items for technical documentation and self-service support.

CrawlChat is tailored for technical documentation and developer workflows. It lets you connect your GitHub issues, GitHub code repositories, Notion pages, Confluence pages, Linear issues, and more, that are very specific for software companies. It also lets you deploy the chatbot on Discord, Slack, MCP servers which again are very specific for software companies.
Other solutions just stop at answering the questions. CrawlChat provides you analytics, categorisation, sentiment analysis, and more, that help you improve your documentation and product.
CrawlChat is one-stop solution to deploy the chatbot on multiple channels, including Discord, Slack, MCP servers, API, Websites and more.
CrawlChat is the most affordable Ask AI solution for software companies with all the tools required to make your users happy. The pricing is clear and transparent unlike other platforms.
Choose the plan that best fits your needs. Start with a 7-day free trial and cancel anytime.
Get started with CrawlChat
For growing teams and projects
For teams that need more power
| Launch | Grow | Accelerate | |
| plan | |||
Credits Used for answering | 800per month | 2000per month | 7000per month |
Pages ~8k characters are considered as a page | 2k | 5k | 14k |
Collections Workspaces with bots | 1 | 2 | 3 |
| integrations | |||
Discord Bot | Yes | Yes | Yes |
API | Yes | Yes | Yes |
Slack App | Yes | Yes | Yes |
MCP Server | Yes | Yes | Yes |
n8n node Community node | Yes | Yes | Yes |
| sources | |||
GitHub Issues Issues and PRs | Yes | Yes | Yes |
Notion Pages | Yes | Yes | Yes |
Confluence Pages | Yes | Yes | Yes |
Linear Pages Pages & Projects | Yes | Yes | Yes |
| insights | |||
Data Gaps | No | Yes | Yes |
Analytics | Basic | Best | Best |
Categories | No | Yes | Yes |
Sentiment Analysis | No | Yes | Yes |
| features | |||
Teams | 1 member | 2 members | 5 members |
Support Tickets | Yes | Yes | Yes |
Actions | Yes | Yes | Yes |
Email Reports Weekly reports | Yes | Yes | Yes |
Follow up Questions On web widget | Yes | Yes | Yes |
Users View | Yes | Yes | Yes |
Collections MCP View & manage your collections | No | No | Yes |
| tools | |||
Compose | Yes | Yes | Yes |
Chrome Extension Compose answers anywhere | Yes | Yes | Yes |
| security | |||
Data Retention | 6 months | 1 year | 1 year |
Private Bots | Yes | Yes | Yes |
| technology | |||
Hybrid Search | Yes | Yes | Yes |
CrawlChat supports a wide range of documentation sources and delivery channels, enabling AI powered documentation across your entire ecosystem.
Sources
Channels